Database Sizing: Goal Achievement Equations

1. Effective data❓base Principles:
- Quality over quantity: Focus on data quality (accuracy, completeness, relevance).
- Segmentation: Divide the database based❓ on demographics, purchase behavior, interests.
- Continuous updating: Regularly update data.
- Compliance: Adhere to data protection and privacy laws (e.g., GDPR).
2. Conversion Ratios:
Conversion ratios measure the effectiveness of sales and marketing efforts. Examples:
- Lead to opportunity conversion rate: Qualified sales opportunities divided by the number of leads.
- Opportunity to closed deal conversion rate: Closed deals divided by the number of sales opportunities.
- Customer retention rate: Number of customers who continue dealing after a period (e.g., a year) divided by the total number of customers.
3. database size❓ Equations for Achieving Goals:
Based on “Met” (known) and “Haven’t Met” (unknown) customers.
3.1. Met Database:
Focus on relationships with existing network. Uses “8x8” (8 contacts❓ in 8 weeks) and “33 Touch” (33 contacts throughout the year) strategies.
Assuming “33 Touch” leads to 2 sales (referral and repeat) per 12 people:
N_Met = (Sales_Goal * 6)
N_Met
: Required contacts in “Met” database.Sales_Goal
: Targeted closed sales.6
: Derived from 12:2 ratio (12/2 = 6).
Example: To achieve 40 closed sales: N_Met = (40 * 6) = 240
contacts.
3.2. Haven’t Met Database:
Focus on generating new leads through digital marketing, advertising, events, etc. Uses “12 Direct” program (12 direct contacts throughout the year).
Assuming “12 Direct” leads to 1 sale❓❓ per 50 people:
N_Haven'tMet = (Sales_Goal * 50)
N_Haven'tMet
: Required contacts in “Haven’t Met” database.Sales_Goal
: Targeted closed sales.50
: Derived from 50:1 ratio.
Example: To achieve 40 closed sales: N_Haven'tMet = (40 * 50) = 2000
contacts.
3.3. Mix of Met and Haven’t Met:
- Determine percentage of sales targeted from each database.
-
Calculate the number of sales required from each database:
Sales_Met = Sales_Goal * Percentage_Met
-
Sales_Haven'tMet = Sales_Goal - Sales_Met
3. Calculate the number of contacts required in each database: -
N_Met = Sales_Met * 6
N_Haven'tMet = Sales_Haven'tMet * 50
Example: To achieve 40 closed sales, with 60% from “Met” and 40% from “Haven’t Met”:
Sales_Met = 40 * 0.6 = 24
Sales_Haven'tMet = 40 - 24 = 16
N_Met = 24 * 6 = 144
N_Haven'tMet = 16 * 50 = 800
4. Gap Analysis:
Compare the required database size to the current size.
- Determine Target Numbers: Record calculated numbers.
- Determine Current Numbers: Record current contacts in each database.
- Calculate People to Add: Subtract current numbers from target numbers.
Gap Analysis Equation:
People_to_Add_Met = N_Met_Goal - N_Met_Current
People_to_Add_Haven'tMet = N_Haven'tMet_Goal - N_Haven'tMet_Current
5. Monthly Goals for Adding Contacts:
Divide the annual number of people to add into monthly goals.
-
Method 1: Equal Distribution: Divide the number of people to add by 10 (allowing for 2 months of holidays).
Monthly_Goal = People_to_Add / 10
-
Method 2: Focus at the Beginning of the Year: Add more names at the beginning of the year.
6. Examples and Relevant Experiences:
- Case Study: A real estate company increased sales by 20% using “8x8” and “33 Touch”.
- Experiment: Segmenting the database by interests increased email click-through rates by 15%.
- Example: A software company used “12 Direct” to create webinars, increasing qualified leads by 30%.
Chapter Summary
The chapter focuses on determining the optimal size of a customer \1\\❓\\3676" role="button" aria-label="Open Question" class="keyword-wrapper question-trigger">database❓ to achieve specific sales❓ goals, within a course on sales multiplication strategies. It provides formulas and a systematic methodology to determine the required database size❓ for achieving annual sales targets. It relies on reference ratios derived from real-world experiences: “8 x 8 followed by 33 Touch” suggests a success rate of two sales per 12 names in the database of previously known customers (Met); “12 Direct” suggests a success rate of one sale per 50 names in the database of previously unknown customers (Haven’t Met).
Three options are presented for determining the database size: solely relying on the “Met” database; solely relying on the “Haven’t Met” database; or a combination of both, with the chapter recommending the mixed approach.
The chapter provides equations for each option:
* Option 1 (Met only): Target number of sales x 6 = required number of names in Met database.
* Option 2 (Haven’t Met only): Target number of sales x 50 = required number of names in Haven’t Met database.
* Option 3 (Mixed): Determine the proportion of sales from each database, calculate the number of sales for each, and then apply the equations from options 1 and 2.
Gap analysis is used to identify the difference between the current and required database size. The number of names to be added is divided into monthly targets, suggesting either division by 10 months or focusing on adding more names at the beginning of the year.