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Real Estate Database Power: Construction, Enrichment, and Activation

Real Estate Database Power: Construction, Enrichment, and Activation

database as a Strategic Inventory: The value of a database lies in its quality and the potential to convert relationships into successful deals.

Relationship Value (RV):
RV = (L * CR * AS) * CLV

  • L: Number of leads.
  • CR: Conversion Rate (leads to clients).
  • AS: Average Sale.
  • CLV: Customer Lifetime Value.

Increasing any of these factors increases database value.

Data as Asset: Similar to medical or legal practices, real estate databases hold value in contact information and relationships.

Data Sources:

  • Mets: People you already know.
  • Haven’t Mets: People you haven’t interacted with yet.

Contact Classification:

  • General Public
  • Target Group
  • Network
  • Allied Resources
  • Advocates
  • Core Advocates

CAMP 4:4:3 Model:

  • C: collect 10 business cards daily.
  • A: After 200 working days, you’ll have 2000 contacts.
  • M: 20% of your database can lead to 80% of your business.
  • P: Continuously move contacts to become core advocates.

Pareto Principle (80/20 Rule): 80% of results come from 20% of causes. Focus on building strong relationships with the core 20%.

Database Building Tools:

  1. 3 x 5 Index Cards
  2. Electronic Spreadsheet
  3. Personal Information Manager
  4. Database Management System
  5. Contact Management System

The best tool is the one you will actually use consistently.

Essential Data:

  1. Name
  2. Home Address
  3. Home Phone Number
  4. Email Address
  5. Business Card

FORD Model:

  1. Buyer or Seller
  2. Their Urgency
  3. Their Spouse’s Name
  4. Their Personality Profile
  5. Their Birthday
  6. Their Hobbies/Interests
  7. Children

F - Family
O - Occupation
R - Recreation
D - Dreams

Data Updates:

  • Adding contacts
  • When to enter contacts
  • Updating contact info
  • Contact history

Data Analysis: Identify trends and patterns to target high-value leads.

Customer Segmentation: Divide your database into groups based on shared characteristics to create targeted marketing campaigns.

Systematic Communication:

  • 8 × 8 Marketing Plan – Strengthen relationship in eight weeks.
  • 12 Direct Mail – Market one time per month to create new relationships.
  • 33 touch – Maintain the relationship over a one-year cycle.

Specialized Communications: Tailor systematic marketing plans (Geographic/Niche).

Law of Repetition: Strategically repeat marketing messages to increase brand awareness. Balance repetition to avoid annoying leads.

Measurement & Improvement: Track marketing campaign results and analyze data to improve future strategies.

Chapter Summary

  • A database is crucial for building and developing real estate businesses, serving as the heart of the business.
  • A database is a record of business successes, containing contact information for potential and current clients, tracking interactions, and categorizing them within specific marketing plans.
  • Database tools range from traditional cards (3x5) to electronic spreadsheets, PIM, DBMS, and CRM systems; the best tool is the one used regularly and systematically.
  • Four database laws: (1) build a large, high-quality database, (2) feed the database daily with new information, (3) communicate with the database systematically via marketing plans, and (4) serve all potential clients attentively.
  • Potential clients are divided into “Haven’t Mets” and “Mets,” each with subgroups: general public, target group, network, allied resources, advocates, and core advocates. Focus is placed on converting potential clients into “Core Advocates” for 80% of the business.
  • Basic database information includes client name, address, phone number, email, and business card. The FORD method (Family, Occupation, Recreation, Dreams) can determine buyer/seller needs, urgency, and additional information.
  • Systematic marketing plans include the “8x8” plan for new relationships, the “12 Direct” plan for direct mail, and the “33 Touch” plan for year-round relationship maintenance; “out-communicating” competitors is emphasized.
  • A database is a strategic tool for real estate business growth. Adherence to the four database laws, use of appropriate tools, accurate data input, and systematic communication are essential for success.
  • Implications include increased productivity, improved customer service, long-term relationships, and a competitive advantage.
  • Investing in building and activating a strong database is an investment in the long-term success of real estate businesses.

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