Real Estate Database Power: Construction, Enrichment, and Activation

database❓ as a Strategic Inventory: The value of a database lies in its quality and the potential to convert relationships into successful deals.
Relationship Value (RV):
RV = (L * CR * AS) * CLV
L
: Number of leads.CR
: Conversion Rate (leads to clients).AS
: Average Sale.CLV
: Customer Lifetime Value.
Increasing any of these factors increases database value.
Data as Asset: Similar to medical or legal practices, real estate databases hold value in contact information and relationships.
Data Sources:
- Mets: People you already know.
- Haven’t Mets: People you haven’t interacted with yet.
Contact Classification:
- General Public
- Target Group
- Network
- Allied Resources
- Advocates
- Core Advocates
CAMP 4:4:3 Model:
- C: collect 10 business cards❓❓ daily.
- A: After 200 working days, you’ll have 2000 contacts.
- M: 20% of your database can lead to 80% of your business.
- P: Continuously move contacts to become core advocates.
Pareto Principle (80/20 Rule): 80% of results come from 20% of causes. Focus on building strong❓ relationships with the core 20%.
Database Building Tools:
- 3 x 5 Index Cards
- Electronic Spreadsheet
- Personal Information Manager
- Database Management System
- Contact Management System
The best tool is the one you will actually use consistently.
Essential Data:
- Name
- Home Address
- Home Phone Number
- Email Address
- Business Card
FORD Model:
- Buyer or Seller
- Their Urgency
- Their Spouse’s Name
- Their Personality Profile
- Their Birthday
- Their Hobbies/Interests
- Children
F - Family
O - Occupation
R - Recreation
D - Dreams
Data Updates:
- Adding contacts
- When to enter contacts
- Updating contact info
- Contact history
Data Analysis: Identify trends and patterns to target high-value leads.
Customer Segmentation: Divide your database into groups based on shared characteristics to create targeted marketing campaigns.
Systematic Communication:
- 8 × 8 Marketing Plan – Strengthen relationship in eight weeks.
- 12 Direct Mail – Market one time per month to create new relationships.
- 33 touch❓ – Maintain the relationship over a one-year cycle.
Specialized Communications: Tailor systematic marketing plans (Geographic/Niche).
Law of Repetition: Strategically repeat marketing messages to increase brand awareness. Balance repetition to avoid annoying leads.
Measurement & Improvement: Track marketing campaign results and analyze data to improve future strategies.
Chapter Summary
- A database❓ is crucial for building and developing real estate business❓es, serving as the heart of the business.
- A database is a record of business successes, containing contact information for potential and current clients, tracking interactions, and categorizing them within specific marketing plans.
- Database tools range from traditional cards (3x5) to electronic spreadsheets, PIM, DBMS, and CRM systems; the best tool is the one used regularly and systematically.
- Four database laws: (1) build a large, high-quality database, (2) feed the database daily with new information, (3) communicate with the database systematically via marketing plans, and (4) serve all potential clients attentively.
- Potential clients are divided into “Haven’t Mets” and “Mets,” each with subgroups: general public, target group, network, allied resources, advocates, and core advocates. Focus is placed on converting potential clients into “Core Advocates” for 80% of the business.
- Basic database information includes client name, address, phone number, email, and business card. The FORD method (Family, Occupation, Recreation, Dreams) can determine buyer/seller needs, urgency, and additional information.
- Systematic marketing plans include the “8x8” plan for new relationships, the “12 Direct” plan for direct mail, and the “33 Touch” plan for year-round relationship maintenance; “out-communicating” competitors❓ is emphasized.
- A database is a strategic tool for real estate business growth. Adherence to the four database laws, use of appropriate tools, accurate data input, and systematic communication are essential for success.
- Implications include increased productivity, improved customer❓ service, long-term relationships, and a competitive advantage.
- Investing in building and activating a strong database❓ is an investment in the long-term success of real estate businesses.